Purchasing porcelain sculptures online can be a delightful experience, but it often comes with frustrations. One of the most frequent complaints is damage during delivery. Porcelain is fragile, and improper packaging or rough handling can lead to broken pieces upon arrival. Customers expect careful wrapping and shock-absorbent materials, but not all sellers meet these standards.

Another major issue is misleading product descriptions. Buyers often receive items that look different from the advertised photos—colors may vary, sizes might be inaccurate, or details could be less refined. This discrepancy leaves customers feeling deceived.

Long shipping times also rank high on the list of grievances. Many porcelain sculptures are shipped internationally, leading to delays that test buyers' patience. Some customers even report never receiving their orders due to logistical errors.

Authenticity concerns are another pain point. With the rise of counterfeit products, buyers worry about purchasing fake or mass-produced pieces marketed as handmade or antique. The lack of certification or unclear origins adds to the distrust.

Lastly, poor customer service exacerbates these problems. Slow responses, unhelpful return policies, and refusal to refund damaged goods leave buyers feeling helpless.

To avoid these issues, research sellers thoroughly, check reviews, and confirm shipping and return policies before purchasing. A little caution can save both money and disappointment.