Porcelain sculptures are admired for their beauty and craftsmanship, but they often come with a range of customer complaints. The most frequent issues include fragility, surface cracks, paint chipping, and shipping damage. Due to their delicate nature, even minor mishandling can lead to breakage, leaving buyers frustrated.

Another common complaint is inconsistent quality, where the final product doesn’t match the advertised image. Customers may also face challenges with customer service when seeking replacements or refunds.

To resolve these problems, reputable sellers often provide reinforced packaging to prevent transit damage. For minor cracks or chips, professional restoration services can restore the sculpture’s appearance. Some manufacturers offer warranties or return policies to address quality discrepancies. Educating buyers on proper handling and display can also minimize breakage risks.

By addressing these concerns proactively, sellers can enhance customer satisfaction and preserve the artistry of porcelain sculptures.