Purchasing porcelain sculptures online can be a frustrating experience due to several recurring issues. One of the most frequent complaints is shipping damage, as delicate porcelain often arrives cracked or shattered due to inadequate packaging or rough handling. Many buyers also report misleading product descriptions, where the actual item differs in size, color, or quality from the advertised images.

Another major concern is authenticity disputes, with customers questioning whether their purchase is a genuine handmade piece or a mass-produced replica. Poor customer service exacerbates these problems, as sellers may refuse refunds or replacements for damaged goods. Finally, long delivery times and high shipping costs further disappoint buyers, especially for international orders.

To avoid these pitfalls, research sellers thoroughly, check reviews, and confirm return policies before purchasing fragile art online.